Crocodile Print Business Handbag Alligator print Briefcase Formal Business Portfolio PU Leather Men Shoulder Bag 14in laptop bag
NOTE: No matter what problems you have in my store, please don’t hesitate to contact us to solve in first before make a dispute!
Q: Why choose us?
A: 1. Good price;
2. Good design;
3. Best quality;
4. On time delivery;
5. Quickly respond on-line service;
6. Greeting card service. (please leave a message when order if you need this service)
Q: When can be arranged to ship after i paid the order?
A: The package will be shiped within 2~5 working days after the order payment was approved form aliexpress audit.
Q: Can I have the tracking number for my order?
A: We offer available tracking number for all orders, tracking web.: www . 17track . net.
Q: How long can I receive my package by post?
A: Because different countries has different customs clearance process and post shipping speed by post.
We can not guarantee the accurate shipping time but you can read following shipping speed for reference:
Asian countries: 15~40 working days;
Europe, Oceania countries & U.S.: 20~45 working days;
North America & South America countries: 35~90 working days;
Africa countries, Brazil and other remote countries: 60~120 working days.
Q: How should I do if i need fast shipping service?
A: Please contact us to check shipping cost first if you need fast shipping of EMS, DHL, UPS, Fedex and other appointed shipping way.
Q: What shipping information should I leave when order?
A: To make the package goes well, please leave correct and available the recipients full name, shipping address and phone number.
Note: Russian Federation buyers need to provide full name of recipient(three words at less).
Q: What should I do if the package returned back to china as i did not pick the package up on-time in local post?
A: First, when the package reach destination, the local postman will be dispatch it. If nobody at home to sign for, the package will be keep it in post within 15~30 days.
Second, when we monitor the package in status of stay to pick up, we will send messeage to request buyer to pick the package soonest.
In final, if package still returned back to us in final, we will contact buyer to give solution of resend(the buyer responsible for the shipping cost)/refund(only goods value)/discount(for buyer’s next order).
Q: What should I do if the bags has quality problems?
A: First, contact us and send pictures to show us what quality problems you are facing.
Second, we will supply after-sales service of discount/refund/resend after check the quality problems.
Q: Is it accept small order, bulk order and OEM order?
A: Yes. Please contact us for further discussion: Whatsapp: +86 139 2890 5490; Email: mr.yeah(@)genuineleatherbags.cn.
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