Solution:
Question1:why still not receive my order?
Answer1:sometime, some cargo would be slightly delay on road. Please contact with us first, we will offer a good solution for you.
Question2:Why is the motor I received different from what I want?
Answer2:Since there are many parameters to be selected for this motor, we usually ship the corresponding motor according to the message and note when the customer places the order. If the customer does not have any message and note after placing the order, we will ship the AC 220V, CW and type A axes by default.
Question3:What kind of material is the gear of this motor?
Answer3:The gears of this motor are plastic. This motor can also make metal gears. If you need it, you can contact us.
This motor is the star product of the store, with high sales and excellent quality. If you have any questions, please contact us first. We will do our best to solve it for you.
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If you are satisfied with our products and services, please give them a good review. If you have any questions, please contact us. Your five-star rating is the best encouragement for us. We look forward to your feedback.
Note:
Note
Please leave a message to tell us your choice ofvoltage,direction of rotation(CW / CCW;CW;CCWthree type) and the type of shaft (Type A;Type B;Type C;Type D)
For example 220v ; 8r / 10r ; CW ; Type A
If did not get your message within6 hoursafter your payment, we will deliver
8rpm/10rpm, 220v cw, Type Aor110v 8rpm/10rpm cw,Type A(according to your country voltage) by default.
Thanks for your understand.
Note :this motor isACsynchronous motor
Please see the parameter table, for example you choose1.4/1.7r/min
If your country’s frequency is50Hz, the motor rotation speed is1.4rpm/min
If your country’s frequency is60Hz, the motor rotation speed is1.7rpm/min
